​All conference events are central time.

On Wednesday, October 21, attendees can choose from a variety of pre-conference activities.  The options below are offered at an additional fee, and are not a pre-requisite for attending the conference.

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Pre-Conference Workshops

Wednesday, October 21, 2020, 1 – 4:00  pm

​Limited Seats Available | Reserve Early | Workshop Registration Fee: $195*

Workshop attendees will receive one free copy of the 2019-20 Baldrige Excellence Framework (choose one version: Business/Nonprofit, Education, or Health Care).

Workshop A: Getting Acquainted with Baldrige
Presented by Pattie Skriba, VP Performance Excellence, Advocate Good Samaritan Hospital (retired) and member, Baldrige Panel of Judges

​Workshop B: Intermediate Baldrige:  Moving From Interest to Action
Presented by JoAnn Sternke, Senior Director and Coach, Studer Education and member, Baldrige Panel of Judges

NEW:  Higher Education Summit Leadership for a New Era in Higher Education 1 – 4:00 pm
Facilitated by UW Stout and Chippewa Valley Technical College and featuring state and national Baldrige higher education recipient organizations

​Excellence on Tap Happy Hour 4-5 PM

Nothing is more Midwestern than Happy Hour!  Join us with your favorite beverage, and network with virtual exhibit hall vendors, sponsors, presenters and other attendees!

These unprecedented times have called for agility and resilience
in response to the huge shifts in our lives and organizations.
Baldrige winners rose to the challenge. Hear their stories.​

On Thursday, October 22, the virtual conference will kick off at 7:30 am with a networking in the exhibit hall and will offer a variety of key notes, panels, breakouts and interactive sessions before concluding at 4:30 pm.  Optional networking will be available until 5:00 pm.

Presentations will be live-streamed.  ADDED VALUE: Conference ticket holders will be able to access all presentations following the conference in our digital library.

​Opening Keynote Speaker
Leadership Plenary featuring 2019 Baldrige Award Recipients sharing insights on resilience and agility

Concurrent Session Options (two rounds)
Attendees choose from Baldrige Criteria-based sessions, featured former recipients, and special topic sessions.

​Mid-day Keynote Speaker

​Concurrent Session Options  (two rounds)
Attendees choose from featured speakers and special topic sessions.

​Keynote Speaker and Closing

The conference is proudly presented by the Alliance for Performance Excellence in partnership with the Baldrige Performance Excellence Program, and hosted by Michigan Performance Excellence and the Wisconsin Center for Performance Excellence.

2019 Baldrige Award Recipient speakers include leaders from:

• Adventist Health White Memorial, Los Angeles, CA (health care)
• Center for Organ Recovery and Education (CORE), Pittsburg PA (nonprofit)
• City of Germantown, Germantown, TN (nonprofit)
• Howard Community College, Columbia MD (education)
• Illinois Municipal Retirement Fund, Oak Brook, IL (nonprofit)
• Mary Greeley Medical Center, Ames, IA (health care)

Presenters will be sharing their “secret sauce” that drives organizational performance and resilience. Conference topics will focus on leadership, strategic planning, customer focus, measurement, workforce engagement and capability, and operational excellence.  Invited breakout speakers and panelists include:

• Chevrolet
• Communities of Excellence 2026
• Davenport University
• General Mills
• Menlo Innovations
• MESA
• Pewaukee School District
• Spencer X Smith
• Studer Education
• Tri County Tech
• UW Stout
• Waukesha County
• Walden University
• Plus many others

Conference Venue

The comfort and convenience of your office or living room.  While we are anchored in Milwaukee, we’ll be bringing this interactive conference to you via live stream.  Our digital library will give all conference ticket holders  access all conference key note and breakout  presentations following the event.