Plugin Support
Abz
(@abzlevelup)
Hi @subrataemfluence, sorry to hear about this. Appreciate you providing more details here and this would help us with the investigation. I have already reached out to our team regarding this.
For now, please revert to the last working version, while we are figuring things out. The error log here is really helpful for us.
Apologies for the inconvenience. I’d be leaving this thread open and we’d notify you as soon as there are updates or if we need more details regarding this issue.
Best,
Abz
Hi @abzlevelup Thank you for looking into this. 🙂
Plugin Support
Abz
(@abzlevelup)
Hi @subrataemfluence, no worries. We’re here to help. Thanks for your patience.
Abz
Hi @subrataemfluence
The logs indicate the problem is originating from a template override in the theme:
/app/wp-content/themes/ggs/tribe-events/list/single-event.php(21):
It looks to be customization using an outdated hook. Please check this article for assistance with Custom Templates, Custom Hooks, and Upgrading to TEC 6.0
You’ll want to adjust the files in the log (or remove the template override/switch to the default theme) and then upgrade to the latest release of the Events Calendar to complete your migration.
This may be best on a Staging Site using a copy of your live site to test the changes and upgrade.
Please let us know how it goes.
Thanks
Rob
Hi @robelemental
Thank you for your reply!
I went through the article, but could not make myself clear about the issue I am facing. The specific line of code you mentioned, is calling a method tribe_get_event()
, which is declared in plugins/the-events-calendar/src/deprecated/functions.php
file.
tribe_get_event()
is calling two static methods check_exists()
and get_args()
which said to be declared inside the class Tribe_Events_Meta_Factory
. In my case, the class is reported to be missing!!
Here is the starting line of the full error message that I sent earlier:
Fatal error: Uncaught Error: Class 'Tribe__Events__Meta_Factory' not found in /app/wp-content/plugins/the-events-calendar/src/deprecated/functions.php:113
I tried to navigate to the definition of Tribe__Events__Meta_Factory, but it is not there at all!
Which left me with the question, exactly what I have to modify and where!
Plugin Support
Abz
(@abzlevelup)
Hi @subrataemfluence, thanks for more information here — this is definitely helpful for us. Could you try downgrading PHP to 7.4? See if that makes a difference.
Best,
Abz
Same problem but with no custom overrides.
Following…
Plugin Support
Abz
(@abzlevelup)
Hi @kcwebguy, sorry to hear about this. I’m curious, could you try switching to the default theme and see if you still get the errors/warnings?
Best,
Abz
Plugin Support
Abz
(@abzlevelup)
Hi @subrataemfluence,
We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.