Tell the plugin to recount the images in folders?

  • Resolved Miikka

    (@miikkamakela)


    2 months ago

    Hello,

    I updated from very old version of this plugin to 6.1.2.

    The folders work and show the images, but all the folders say 0 images are in them.

    How to force the plugin to recount?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Daisy

    (@thutt)

    2 months ago

    Hi @miikkamakela,

    Thanks for coming today.

    May I know if those folders contain subfolders? By the way, could you please send us a image of issue?

    Thanks,
    Daisy

    Thread Starter Miikka

    (@miikkamakela)

    2 months ago

    Hello,

    Thanks for the reply. 🫡

    Some have subfolders some don’t. I have tried the different settings present in the plugin.

    This is what it looked like before (Filebird Pro Version 4.9.9.1):

    This is how it looks like now even after clearing all kinds of caches and transients and all the usuals:

    (Filebird Pro Version 6.1.2)

    Cheers.

    Daisy

    (@thutt)

    2 months ago

    Hi @miikkamakela,

    Could you please reach out to our developers? https://ninjateam.org/support

    We will help you check the issue quickly.

    Thank you,
    Daisy

    Thread Starter Miikka

    (@miikkamakela)

    1 month, 4 weeks ago

    I have talked with the support and there seems to be a fix coming to this in the next update.

    👍🏼

    Plugin Support mialewp

    (@mialewp)

    1 month, 4 weeks ago

    Hi @miikkamakela,

    Thank you so much for choosing our plugin.

    If it’s possible, can you leave FileBird a review please?

    https://wordpress.org/support/plugin/filebird/reviews

    Your review will motivate us to develop more plugins in the future and have awesome customers like you. Thank you in advance.

    Kind regards,
    Mia

Viewing 5 replies - 1 through 5 (of 5 total)
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