Made in Chicago Company Directory

Resolved jadmon
(@jadmon)

6 years, 3 months ago

Hi,

I keep getting this error in my contact form settings:

“Sender email address does not belong to the site domain”

The error is prompting in the From space. Although the form in the website says the message was successfully sent, when I login to the cPanel email site, it says that there was an error and the message could not be sent. This is the exact message:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

alejandro.acosta@at-techno.com
No Such User Here

Any thoughts on how to make the form work?

Thanks in advance!

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Moderator t-p
(@t-p)

6 years, 3 months ago

I keep getting this error in my contact form settings:

Which contact form are you using?

Ashley Harrison
(@ashleyjanee)

6 years, 3 months ago

Your email should match the domain. For example your email should probably be alejandro.acosta@at-tecnologia.com

Are you able to create an email specifically using the at-tecnologia domain?

Jeffrey de Wit
(@cheffheid)

6 years, 3 months ago

Hey jadmon,

From the looks of it, that first error about the sender email not belonging to the site domain is a Contact Form 7 feature. It’s there to tell you that your email may get flagged as spam, but I also think you can ignore it as long as you understand the repercussions. See also their FAQ: https://contactform7.com/configuration-validator-faq/#from-email-in-site-domain

As for the error in cPanel, the “No Such User Here” seems to imply to me that the alejandro.acosta@at-techno.com email address does not exist. So the first step would be to double check that you’ve spelled everything correctly there.

If that isn’t the issue, then perhaps this article may set you on the correct path: https://www.inmotionhosting.com/support/email/bounceback-errors/fixing-no-such-user-here

Thread Starter jadmon
(@jadmon)

6 years, 3 months ago

Thanks for the help guys I was able to fixed it by calling my hosting provider and changing the emails as remote, since they were not coming from the server.
And the error in Contact Form 7 seems to be a bug coming from them. This is further explained in this article.
https://www.wiyre.com/solution-contact-form-7-issues-your-contact-form-has-a-configuration-issue/

Cheers!

Moderator t-p
(@t-p)

6 years, 3 months ago

Glad you got it sorted 🙂

And the error in Contact Form 7 seems to be a bug coming from them.

Consider reporting it to the plugin’s auhtor: https://wordpress.org/support/plugin/contact-form-7

Viewing 5 replies - 1 through 5 (of 5 total)

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