Images served through Jetpack’s CDN are not loading for some of our users in Europe ( EU/UK ). For example, our default Gravatar image resolves to the Jetpack CDN version https://i2.wp.com/assets.codepen.io/internal/avatars/users/default.png?ssl=1, but also images on our blog refuse to load for those cases as well https://blog.codepen.io/2021/08/26/a-more-tab-like-look/

The images show up as broken on the site. If they go directly to the image without the wp.com prefix, it works ( https://assets.codepen.io/internal/avatars/users/default.png ). If they go directly to wp.com, they get a “We cannot complete this request, remote data could not be fetched”.

We in the US haven’t been able to replicate this issue; it seems to be isolated to European region.

This does not seem to be directly linked to the known issue with Vodafone; at least one user we talked with is not using Vodafone and experienced the issue on multiple devices/networks.

There does not appear to be anything we can do on our end. Is this known to the Jetpack team? Any ways that we can help resolve this?

The page I need help with: [log in to see the link]