HELP? Google keeps saying I have malware

  • Jeroenla

    (@jeroenla)


    7 years, 3 months ago

    It’s becoming a tradition already: every morning, Google tells me that http://www.backpackeninaustralie.nl is compromised and is probably containing malware.

    It next lists the files affected, which basically is the whole site.

    I have already removed all themes which weren’t used (and which popped up), and I’ve done a WordFence check every time. This showed there was a link in the header of the nirvana theme, which I’ve removed manually (well, I substituted it by another link – to my homepage).

    Each time I run WordFence, it reports “clean”. Yet, the day after, Google is complaining again. Even turning off SuperCache doesn’t change a thing…

    What am I to do?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Jeroenla

    (@jeroenla)

    7 years, 3 months ago

    Edit:
    https://www.google.com/transparencyreport/safebrowsing/diagnostic/index.html#url=http://www.backpackeninaustralie.nl

    The links mentioned here are the exact links I’ve removed….

    jghazally

    (@jghazally)

    7 years, 3 months ago

    Hi Jeroenla,
    That really is tough. Getting hacked sucks. From what I can tell it sounds like you are fixing what the hackers have done to your site but probably not fixing the security hole they have come from. So either the exploit is still there, or they have backdoor access to your system now. Never fun.
    For a quick read look here:
    https://codex.wordpress.org/FAQ_My_site_was_hacked

    TL;DR The exploit could be on your server, in your database, or in your files (WordPress, Themes, Plugins, etc) Scans may or may not detect the exploit if it is in your database or server. From where I’m sitting you have 2 options:
    1. Export your content, start a fresh with a clean install on a new server (or clean partition)
    2. Hire an expert, I am not affiliated with Sucuri but I have heard great things. You mentioned WordFence, they might be able to assist you too.

    I did a sucuri sitecheck on your site and it does look like it is blacklisted.. https://sitecheck.sucuri.net/results/www.backpackeninaustralie.nl

    soidebox

    (@soidebox)

    7 years, 3 months ago

    Hi. Do you know adwcleaner ? It’s a little program for the malware. If you have security problem, just in case, change all your passwords, verify the ip connections and use scanner.

    Thread Starter Jeroenla

    (@jeroenla)

    7 years, 3 months ago

    Well, things get worse. Site has been taken down, so I cannot even access anything… wtf am I supposed to do now? I can’t afford those sucuri guys, I mean, this is just a hobby. But one I really don’t want to lose…

    Additional info: I’ve also ran all possible scans on my computer, all came up “clean”.

    jghazally

    (@jghazally)

    7 years, 3 months ago

    What hosting provider are you with? It might be worth reaching out to them. If you are on a shared host it is always worth telling them about the hack. They may want to run their own checks and be able to assist in getting your site back up.

Viewing 5 replies - 1 through 5 (of 5 total)
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