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(@howdy_mcgee)

Hello,

I ran into a situation where I was disabling both WooCommerce and Stripe. If I disable WooCommere first, then I try to disable Stripe, I get hit with a Fatal Error:

PHP Fatal error:  Uncaught Error: Class 'WC_Stripe_Inbox_Notes' not found in \wp-content\plugins\woocommerce-gateway-stripe\woocommerce-gateway-stripe.php:724
Stack trace:
#0 \wp-includes\class-wp-hook.php(308): wcstripe_deactivated(false)
#1 \wp-includes\class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#2 \wp-includes\plugin.php(517): WP_Hook->do_action(Array)
#3 \wp-admin\includes\plugin.php(814): do_action('deactivate_wooc...', false)
#4 \wp-admin\plugins.php(209): deactivate_plugins('woocommerce-gat...', false, false)
#5 {main}
  thrown in \wp-content\plugins\woocommerce-gateway-stripe\woocommerce-gateway-stripe.php on line 724

I think a class_exists( 'WC_Stripe_Inbox_Notes' ) needs to be added onto the wcstripe_deactivated() conditional.

Viewing 6 replies - 1 through 6 (of 6 total)

Amir A. (woo-hc)

(@amiralifarooq)

1 year, 4 months ago

Hi @howdy_mcgee

Make sure you’re using the latest version of the both plugins. I tried to replicate the issue in my end, but I am not getting the error on my end.

You can take a look at this screenshot: https://screencast-o-matic.com/i/c0VqDOVw762

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Thread Starter

Howdy_McGee

(@howdy_mcgee)

1 year, 4 months ago

It’s a very basic install on localhost. To replicate…

Install and activate WooCommerce
Install and activate WooCommerce Stripe Payment Gateway
Disable WooCommerce
Disable WooCommerce Stripe Payment Gateway

The system runs into a Fatal Error since it’s trying to use a WC_Stripe_Inbox_Notes class which is only included whenever a new instance of WC_Stripe is created. The wcstripe_deactivated callback isn’t working with an instance of WC_Stripe and it’s not including the WC_Stripe_Inbox_Notes class file.

Here’s my status report

WordPress Environment

WordPress address (URL): http://preview/projects/woocommerce
Site address (URL): http://preview/projects/woocommerce
WC Version: 7.3.0
REST API Version: ✔</img> 7.3.0
WC Blocks Version: ✔</img> 9.1.5
Action Scheduler Version: ✔</img> 3.4.0
Log Directory Writable: ✔</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: ✔</img>
WP Cron: ✔</img>
Language: en_US
External object cache: –

Server Environment

Server Info: Apache/2.4.46 (Win64) PHP/7.3.27 mod_fcgid/2.3.10-dev
PHP Version: 7.3.27
PHP Post Max Size: 32 MB
PHP Time Limit: 120
PHP Max Input Vars: 2500
cURL Version: 7.70.0
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.10-MariaDB
Max Upload Size: 32 MB
Default Timezone is UTC: ✔</img>
fsockopen/cURL: ✔</img>
SoapClient: ✔</img>
DOMDocument: ✔</img>
GZip: ✔</img>
Multibyte String: ✔</img>
Remote Post: ✔</img>
Remote Get: ✔</img>

Database

WC Database Version: 7.3.0
WC Database Prefix: wp_
Total Database Size: 1.85MB
Database Data Size: 1.71MB
Database Index Size: 0.14MB
wp_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_comments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 1.56MB + Index: 0.04MB + Engine MyISAM
wp_postmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_posts: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_rm_fields: Data: 0.08MB + Index: 0.00MB + Engine MyISAM
wp_rm_forms: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_rm_front_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rm_login: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_rm_login_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rm_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rm_paypal_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rm_paypal_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rm_reports_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rm_rows: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rm_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rm_sent_mails: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rm_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rm_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rm_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rm_submission_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rm_tabs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rm_task_exe_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_usermeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

Post Type Counts

attachment: 2
page: 10
post: 1
revision: 1
wporg_custom_field: 1

Security

Secure connection (HTTPS): ❌</img>
Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ✔</img>

Active Plugins (2)

WooCommerce Stripe Gateway: by WooCommerce – 7.0.2
WooCommerce: by Automattic – 7.3.0

Inactive Plugins (0)

Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔</img>
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #11 - /shop/
Cart: #12 - /cart/
Checkout: #13 - /checkout/
My account: #14 - /my-account/
Terms and conditions: ❌</img> Page not set

Theme

Name: Storefront
Version: 4.2.0
Author URL: https://woocommerce.com/
Child Theme: ❌</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔</img>

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ✔</img> Next scheduled: 2023-01-20 21:02:53 +00:00
Options: ✔</img>
Notes: 50
Onboarding: skipped

Action Scheduler

Complete: 15
Oldest: 2022-12-21 15:48:31 +0000
Newest: 2023-01-20 18:53:57 +0000

Pending: 1
Oldest: 2023-01-21 18:52:57 +0000
Newest: 2023-01-21 18:52:57 +0000

Status report information

Generated at: 2023-01-20 18:54:16 +00:00
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Igor H

(@ihereira)

1 year, 4 months ago

Hi,

Technically, Stripe is a WooCommerce extension, let’s say it needs a WooCommerce environment to work.

May I ask what was the reason to disable first WooCommerce and then WooCommerce Stripe Payment Gateway? That will help us to get a better idea about what is your goal.

Kind regards 🙂

Thread Starter

Howdy_McGee

(@howdy_mcgee)

1 year, 4 months ago

Hello,

The goal for disabling plugins was to narrow down a plugin conflict on a client website. WooCommerce appears before WooCommerce Stripe Payment Gateway so WooCommerce was disabled first. The issue is not high priority for me, but I figured since I ran into it, I would report it.

Igor H

(@ihereira)

1 year, 4 months ago

Hi,

I see, to help you to deactivate plugins/extensions temporarily, you can use the Meks Quick Plugin Disabler, it can remember what plugins you currently have active, and it’s easy to switch them back on.

I hope this helps.

Plugin Support