• Resolved daddawpk

    (@daddawpk)


    Hi,

    WordPress 6.3

    When upgrading to Query Monitor 3.13.1, blank screen, impossible to access the website.

    Here is the error in debug.log:

    Fatal error: Uncaught Error: Call to undefined function mysql_get_client_info() in /var/www/html/content/plugins/query-monitor/collectors/environment.php:146 Stack trace: #0 /var/www/html/content/plugins/query-monitor/classes/Collectors.php(86): QM_Collector_Environment->process() #1 /var/www/html/content/plugins/query-monitor/classes/Dispatcher.php(108): QM_Collectors->process() #2 /var/www/html/content/plugins/query-monitor/dispatchers/Html.php(348): QM_Dispatcher->get_outputters('html') #3 /var/www/html/content/plugins/query-monitor/dispatchers/Html.php(309): QM_Dispatcher_Html->before_output() #4 /var/www/html/wordpress/wp-includes/class-wp-hook.php(324): QM_Dispatcher_Html->dispatch('') #5 /var/www/html/wordpress/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #6 /var/www/html/wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /var/www/html/wordpress/wp-includes/load.php(1255): do_action('shutdown') #8 [internal function]: shutdown_action_hook() #9 {main} thrown in /var/www/html/content/plugins/query-monitor/collectors/environment.php on line 146

    Thank you.
    Best regards,
    Dadda

    • This topic was modified 8 months, 1 week ago by daddawpk.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author John Blackbourn

    (@johnbillion)

    WordPress Core Developer

    Thanks for the report. Nowhere in Query Monitor is that function called, so I don’t know how you’re seeing that error.

    Can you try deleting Query Monitor entirely and reinstalling it?

    Just for reference, I got the same error now when logging into a network I haven’t used in a while, running QM 3.10.1. Upgrading to 3.13.1 fixed the issue, as expected.

    Thread Starter daddawpk

    (@daddawpk)

    Hello @johnbillion ,

    Thank you for your response. I appreciate your assistance with the issue I’ve encountered.

    I wanted to update you and let you know that I followed your instructions, and I’m happy to report that the error has been successfully resolved.

    Best regards,
    Dadda

    • This reply was modified 8 months ago by daddawpk.
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Fatal error: Call to undefined function mysql_get_client_version()’ is closed to new replies.