Exclude lines with blank mail-tags from output” Is not working after update

  • Resolved Michelle U

    (@mduodoj)


    2 months, 3 weeks ago

    After updating Contact Form 7 this morning, the email now includes the empty checkbox short-codes in the email to the team.

    This is from the email where I selected “Other” checkbox and the rest of the checkboxes were unchecked. The box to exclude these lines is still checked.

    Legal Implications: [checkbox-796][checkbox-797] [checkbox-798] [checkbox-799] [checkbox-800] Other

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • morrow72

    (@morrow72)

    2 months, 3 weeks ago

    Same Problem here on 2 different websites

    Samplel from one website:
    I checked the box for “14.30 – 18.30 Uhr”, all others where unchecked.

    Output in E-Mail:
    [checkbox-437]
    [checkbox-947]
    14.30 – 18.30 Uhr
    [checkbox-949]

    Any help is highly appreciated
    Thanks and regards
    Marcel

    melodydotduncan9

    (@melodydotduncan9)

    2 months, 3 weeks ago

    Does anyone know if the rollback option is working correctly? We are under a time crunch and not sure we can do a full backup like it recommends.

    Thread Starter Michelle U

    (@mduodoj)

    2 months, 3 weeks ago

    We are holding off on the rollback (Melody and I work together) since this only effects the emails, as far as we know. However, we will have to roll it back if a fix isn’t coming very soon.

    jindo

    (@jindo)

    2 months, 3 weeks ago

    Rollback worked without any problems for me on quite complicated form.

    doffine

    (@doffine)

    2 months, 3 weeks ago

    We also did a rollback in one of our websites with an unhappy customer and it worked. Now we ask ourselves how long to wait for the fix. Depending on that we perhaps could wait or we would have to do much work to rollback it in dozens of websites more.

    Greetings,
    -doffine

    stroberry

    (@stroberry)

    2 months, 3 weeks ago

    I have the same problem sending emails after updating to 5.9 and rollback to version CF7 5.8.7 has worked without any problems and the emails are being sent again without the empty lines.
    I hope the problem will be solved quickly!

    audunmb

    (@audunmb)

    2 months, 3 weeks ago

    Same problem here, both with checkboxes and radio buttons.

    If left unchecked, the form tag is included in the mail.

    Not a huge issue, but annoying.

    Thread Starter Michelle U

    (@mduodoj)

    2 months, 2 weeks ago

    I am seeing many messages now that the forms have just stopped working. Have any of you that rolled back had any new problems or is it just those who are using 5.9 and higher?

    doffine

    (@doffine)

    2 months, 2 weeks ago

    Hey @mduodoj, with the current version 5.9.2 of CF7 that got released today the problem is gone in our installations.

    Greetings,
    -doffine

    Thread Starter Michelle U

    (@mduodoj)

    2 months, 2 weeks ago

    The update fixed it for us and no problems since.

Viewing 10 replies - 1 through 10 (of 10 total)
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