Defrauding users; once payment is made, refunds are not possible

When purchasing, the official website clearly stated that it supported refunds within 14 days. However, after using it on the day of purchase, I felt it did not match its advertisements and was difficult to use, so I wanted a refund. They obstructed the process with all sorts of excuses and ultimately did not issue a refund! This is a plugin developed by Indians. Not only is it difficult to use, but it also defrauds users. I advise everyone not to buy it.