Can´t upgrade to Entrepreneur Plan

  • mariomatin

    (@mariomatin)


    2 months ago

    When I try to upgrade from the free version of wordpress to the entrepeneur version, it does not redirect me to the checkout page offering me the entrepenuer plan, but it redirects me to a page to select jetpack products.
    The following image shown in https://wordpress.org/support/forum/installation/, never appears, but redirects me to buy jetpack products.
    In short, it is impossible for me to buy and upgrade my wordpress version.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    2 months ago

    First, to clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.org/documentation/article/difference-between-wordpress-org-and-wordpress-com/

    The Jetpack plugin brings many already built-in WordPress.com features to WordPress.org sites, and as such, it requires connection with a WordPress.com account. That doesn’t necessarily mean you have a WordPress.com site, it just means that you’re using WordPress.com’s services on your WordPress.org site.

    What is the URL of the site you’re trying to update the plan on? Perhaps WordPress.com’s issue isn’t the fact that you can’t checkout, but the fact that such a path is offered at all.

Viewing 1 replies (of 1 total)
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