Broken product translation with Woocommerce Multilingual

  • mishaml

    (@mishaml)


    7 months, 2 weeks ago

    I have a shop on Woocommerce and use Woocommerce Multilingual to show prices based on country language. I’m using Polylang for translation site. I notice that when I turn on the plugin, attributes and variations are not copied from the initial language. This occurs when I press pencil to translate product, no attributes or variations are presented. But when I turn off the plugin everything works smoothly. No errors concerning this issue can be found in log file.

    The support team of Woocommerce Multilingual and Multicurrency wrote

    As the problem appears to be related to the way Polylang copies attributes and variations, I recommend that you contact Polylang support so they can look into the problem.

    Can you check this problem

Viewing 1 replies (of 1 total)
  • Plugin Support Chrystl

    (@chrystl)

    7 months, 1 week ago

    Hello @mishami

    There isn’t any compatibility in Polylang for the WooCommerce plugin. That means that Polylang is not built to generate translated variations.

    The compatibility with WooCommerce is provided through a dedicated premium addon. If you have any pre-sales questions regarding our addon, you can contact us at: https://polylang.pro/support/.

    Note : You mentioned WooCommerce Multilingual (WPML addon?). If so, please note that you can’t use two different multilingual plugins simultaneously. Things won’t work as expected; you will encounter issues.

    • This reply was modified 7 months, 1 week ago by Chrystl.
Viewing 1 replies (of 1 total)
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