Welcome to the official blog for the WordPress Support team.
Need help with a WordPress issue? You can find help with your WordPress problem by posting in the support forums or asking on the #wordpress IRC channel.
Want to get involved?
Answering a question in the support forums or on IRC is one of the easiest ways to get started. Everyone knows the answer to something!
We have a detailed handbook to help contributors learn how to work with the forums and IRC.
Weekly Meetings
As well as discussing support issues here on the blog, we use Slack for group communication.
Our weekly meeting is held fortnightly on Thursday at 20:00 UTC, with agendas published below. The next will be at Thursday, 20:00 UTC(your time zone) in #forums on SlackSlackSlack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..
Perhaps you’re the developer or a support team member for a particular theme or pluginPluginA plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party. Or you happen to know all details about a certain technology. Or you just just love joining conversations about how to use WordPress in a certain situation?
First of all. Themes and Plugins have their very own support forumSupport ForumWordPress Support Forums is a place to go for help and conversations around using WordPress. Also the place to go to report issues that are caused by errors with the WordPress code and implementations. at WordPress.orgWordPress.orgThe community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/.
You can find these specialized forum of a plugin by clicking on the Support tab on the home page of the Plugin. (But do keep an eye open in the Plugin Directory – some Plugin authors provide some support somewhere else.)
For example, our own Health Check plugin has its own forum at https://wordpress.org/support/plugin/health-check. And that forum would be a good place to ask a question about that particular plugin.
In a similar way, questions about a specific theme would best be asked/responded in the support forum for that particular theme. Go to the page of the theme in the Theme Directory and click on the button View Support Forum. (Again, be aware that some developers may indicate other locations for support.)
Example: If you get stuck with setting up the theme TwentySeventeen to your taste, then https://wordpress.org/support/theme/twentyseventeen is a good place to ask (or browse previous answers).
Now, if you would be happy to help other people with a particular theme or plugin, then there is a special button for you! Visit the relevant forum and look out for the button Subscribe to this plugin/Subscribe to this theme (Obviously, in order to subscribe to a forum, you need to be logged in.) From now on, whenever there’s a new post in this forum, you’ll receive a notification to the e-mail address that is connected to your WordPress.org account.
(The button is a toggle – you unsubscribe by clicking the same button!)
You may get automatic notifications whenever a certain keyword is mentioned anywhere on the WordPress.org various sites (team blogs, support forums, etc.).
Just go to https://profiles.wordpress.org/me/profile/notifications and add the name of your plugin, your brand name or whatever other keyword would be relevant to you. On the same page, you may also choose if you want these notifications via e-mail and/or SlackSlackSlack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..
